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DIY Stores in Norwich > R E Thorns & Co

R E Thorns & Co

Phone View phone number 22 Exchange Street,
NORWICH,
NR2 1AT
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R E Thorns & Co

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About Us

Brief description

Independent diy retail and trade shop
thorns has 7 departments: ironmongery, tools, gardening, plumbing, paints, electrical and housewares. We offer excellent service and competitive pricing.

Trade Bodies / Associations

We are members of the BHF (British Hardware Federation), Associates of Home Hardware and Fair & Square Hardware.

When did your business start trading?
  • 1911
Payment methods accepted
  • Credit Card Payments
Conveniences Offered
  • Disabled Access
  • Exchanges
  • Free Delivery
  • Money Back Guarantee

Reviews

  • 5 Thorns

    Have sent many years shopping at Thorns. An excellent range of products and good customer service.

    10
    Miriam D.
    Review Date: 12/10/2010 Report review
  • 1 Miserable, Rude and don’t want their customers satisfied

    My friend an elderly gent of Norwich recently bought a brass letterbox, although it measured the same size as his letterbox hole in his door it did not fit. Upon returning to the shop with him we found the staff were raising their eyes and looking at us with hostility as we were asking for either a replacement or a refund, they claimed the item could not been sold again, I disagreed with this and would have been happy for them to take a % off the amount. They were adamant that we would not get a refund and were quite rude to us and made us feel very uncomfortable. We won’t be going back and we can understand why other people are going to the likes of Home base and small shops like this are shutting down. We did then go on to home base and bought another letter box and was assured that we could bring it back if it did not fit. Finally I would say Thorns are well past there sell by date.

    10
    Chobis C.
    Review Date: 19/05/2010 Report review

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